Skip to main content
sridharsre
New Member
May 29, 2017
Question

When try to add new device: "A device with serial number FGTXXXXXXXXXXXXXX already exists"

  • May 29, 2017
  • 1 reply
  • 5351 views

Hi Team,

 

When try to add new device to fortimanager, we are getting "A device with serial number FGTXXXXXXXXXXXXXX already exists".

 

When cross checked the fortimanager, this is a new firewall to fortimanager where this firewall never added to fortimanager before.

 

Regards,

Sridhar S

1 reply

scao_FTNT
Staff
Staff
May 29, 2017

what is the FMG and FGT version/build#? can you do a check for "diagnose dvm device list"?

 

Thanks

 

Simon