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HAMITCANHASANCEBI
HAMITCANHASANCEBI
New Member
October 18, 2025
Question

When I click the Configure VPN button, Forticlient closes.

  • October 18, 2025
  • 1 reply
  • 1096 views

I installed Windows 11 Enterprise on my computer (AMD Ryzen 7 7730U). I downloaded the latest version of the Forticlient-only VPN application and am running it as an administrator. My firewall is off. There shouldn't be anything blocking the application, so I'm sharing the error message with you. By the way, I can't open any files in the downloaded folder. I can only see text documents and logs. Could you please help?

 

 

[2025-10-18 09:20:27.4672990 UTC+03:00] [1520:7188] [sslvpndaemon 541 debug] CListener::Initialize() A pipe client connected.
[2025-10-18 09:20:27.4770572 UTC+03:00] [1520:7188] [sslvpndaemon 501 debug] before

ConnectNamedPipe

[2025-10-18 09:20:27.4772196 UTC+03:00] [1520:1792] [sslvpndaemon 740 debug] Thread CListener::SReceiveMessage() created. pipe handle: 0x0000000000000610
[2025-10-18 09:20:27.4772406 UTC+03:00] [1520:1792] [sslvpndaemon 587 info] CListener::_ReceiveMessage() PID of pipe client: 16700
[2025-10-18 09:20:28.5952594 UTC+03:00] [1520:1792] [sslvpndaemon 659 error] CListener::_ReceiveMessage() ERROR_BROKEN_PIPE
[2025-10-18 09:20:28.5953711 UTC+03:00] [1520:1792] [sslvpndaemon 680 error] CListener::_ReceiveMessage() ERROR_BROKEN_PIPE

1 reply

wukanmu2
wukanmu2
New Member
October 18, 2025

I would suggest uninstalling the FortiClient VPN application with a tool such as RevoUninstaller (or something similar) to make sure all of the registry files are gone. Then rebooting the computer and attempting to reinstall again. If it's still happening you might want to see if you have any Microsoft Visual C++ updates to install.

HAMITCANHASANCEBI
HAMITCANHASANCEBIAuthor
New Member
October 27, 2025

Thank you for your support. I formatted my computer via USB, but the problem didn't go away. Finally, I installed Windows 11 from a CD, and the problem went away. I know this is an interesting problem, and I hope no one else encounters it.

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