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sean3
Explorer II
October 10, 2024
Question

what is the usual reason for drop on a fortiswitch

  • October 10, 2024
  • 2 replies
  • 2662 views

greetings all,

here is the topology. let's focus on the left part. MPLS router is a Cisco router, the left L2 switch connected to MPLS router is FortiSwitch (108F).

wan structure 20241010.PNG

we occasionally lost MPLS connection, and we did see there are some input drops on port 2 (blue arrow pointing to it in the above diagram) of the FortiSwitch (left  L2 switch in the above diagram). see below screenshot.

image (5).png

vendor engineer recommended to replace the cable between the mpls router and the left L2 switch. Yes, of course we can do it, but may I know what's the common reason for input drops. MTU on MPLS router is 1500 by default, I don't think this is the problem.

Thanks a lot!

2 replies

AEK
SuperUser
SuperUser
October 10, 2024

H

i Sean

Load can cause packet drop. But according to the output you don't have to worry since you have 0.0000001% packets dropped

AEK
ebilcari
Staff
Staff
October 10, 2024

The main reason that a switch drops packets are frames with CRC errors. Having a few packets will not affect network quality. You can have more information about the reason of the drops with the diagnose commands, like:

# diagnose switch physical-ports hw-counter show rx <int>

Emirjon
sean3
sean3Author
Explorer II
October 11, 2024

thanks ebillcari,

 

but the switch is not providing the option of hw-counter

选定的照片 (4).jfif

Tpereira
Staff
Staff
December 22, 2025

Try the command "diagnose switch physical-ports port-stats list port_number" directly from the FortiSwitch.