What is the break fix procedure for FG-101F

Forum|Forum|2 years ago
August 16, 2023
2 replies
4243 views

Hi everyone, anyone can share if they know or theres a forum that i can look for for a break/fix procedure on above devices?

FortiGate

chauhans

Staff

Hello @Siang4331
Could you please elaborate more on your issue?

As the break-fix procedure for FG-101F depends on the specific issue that you are experiencing.
Thanks,

Shaleni

Siang4331Author

New Member

trying to replace a new device due to current one broke down, can't even config / console in

kcheng

Staff & Editor

Hi @Siang4331

If you are replacing the faulty FortiGate with the same model, and if you do have the backup configuration, you can restore the configuration file into the new device:

https://docs.fortinet.com/document/fortigate/7.4.0/administration-guide/702257/configuration-backups#BackingUpRestoringGUI

kjohri

Staff

Hi Siang,

Please elaborate on what exactly are you looking to troubleshoot as there is no general document for FG-101F and would depend on the technology that seems to be not working.

Siang4331Author

New Member

hi, as posted above same issue

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