Skip to main content
Siang4331
New Member
August 16, 2023
Question

What is the break fix procedure for FG-101F

  • August 16, 2023
  • 2 replies
  • 4243 views

Hi everyone, anyone can share if they know or theres a forum that i can look for for a break/fix procedure on above devices? 

2 replies

chauhans
Staff
Staff
August 16, 2023

Hello @Siang4331 
Could you please elaborate more on your issue?

As the break-fix procedure for FG-101F depends on the specific issue that you are experiencing.
Thanks,

Shaleni

Siang4331
Siang4331Author
New Member
August 28, 2023

trying to replace a new device due to current one broke down, can't even config / console in

kcheng
Staff & Editor
Staff & Editor
August 29, 2023

Hi @Siang4331 

 

If you are replacing the faulty FortiGate with the same model, and if you do have the backup configuration, you can restore the configuration file into the new device:

https://docs.fortinet.com/document/fortigate/7.4.0/administration-guide/702257/configuration-backups#BackingUpRestoringGUI

kjohri
Staff
Staff
August 16, 2023

Hi Siang,

Please elaborate on what exactly are you looking to troubleshoot as there is no general document for  FG-101F and would depend on the technology that seems to be not working.

Siang4331
Siang4331Author
New Member
August 28, 2023

hi, as posted above same issue