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Question

Weird error using Policy Lookup

Forum|Forum|2 years ago
July 28, 2023
3 replies
1363 views

I'm setting up a new tunnel and during the troubleshooting when I use the Policy Lookup tool in the web GUI, instead of a detailed error like, "No policy exists for..." I this as an error: "(.*)"

Can anyone tell me what that means?

We have 2 VDOMS, and the policy lookup works as expected on the child VDOM, but our root VDOM is where the error is happening.

FortiGate

Staff

What is the forti OS firmware version?

Staff

Hi,

+++ Since when you're seeing this error?

+++ Did any changes are made which cause this issue?

+++ Could you please tell me the current firmware version?

+++ If the device is upgraded then the upgrade path was followed or not?

+++ Try to reboot the device once in downtime and check.

Regrads,

Abhimanyu

Clueless-AdminAuthor

New Member

Got it sorted out. 🤦‍:male_sign:

I needed to create a static route to send the traffic to the tunnel interface.

Thanks!