Webrating Override is not applied

Forum|Forum|10 months ago
September 15, 2025
4 replies
546 views

We have a web rating override for deepseek.com, which is working as it should. Now I added two additional ones for a different category, and now the override is not working.

The url is overridden to security risk/ mal. website, and the category in the used web filter profile is blocked.

When opening this url again, even after some time, the url gets not blocked.

How acn this be fixed, so that the URL gets blocked as it should?

Web rating

Stephen_G

Staff & Editor

Hello chraebsli,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

Stephen_G - Fortinet Community Team

Stephen_G

Staff & Editor

Hello,

We are still looking for an answer to your question.

We will come back to you ASAP.

Thanks,

Stephen_G - Fortinet Community Team

Stephen_G

Staff & Editor

Hi again chraebsli,

Have you consulted this article?: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Web-Rating-Override-not-working/ta-p/366188

Stephen_G - Fortinet Community Team

chraebsliAuthor

New Member

Hi,

The article only describes how to allow a web category which is blocked, I try to do the opposite.

I try to block the website popflip.co.nz, because of spam and created a web filter override as malicious website. The web filter and DNS filter, used in the applied policy, both block the malicious website category. In the log, I don't find anything about the domain, just the IP it uses from Cloudflare.

The other override as Potentially Unwanted Program works fine with the same filters and policy. And no, changing category won't affect if it gets blocked or not.