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JJB552
JJB552
New Member
November 28, 2022
Question

Webpage login button not available when connected to network

  • November 28, 2022
  • 2 replies
  • 1675 views

Hello all,

I am having an issue with a couple of webpages. Both of them have login buttons that are not being made available to click when on my network. If I connect to a different network I can click the login button and get to the pages needed with no problem. Is there something FGT related that could be causing this or maybe some other issue? 

 

The webpages have been added to the webfilters and are allowed by policy. There is no evidence of the traffic being blocked or disabled when looking through FAZ logs. 

 

Thanks!

2 replies

Anthony_E
Staff
Anthony_E
Staff
December 1, 2022

Hello,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Regards,

Best Regards
Markus_M
Staff & Editor
Markus_M
Staff & Editor
December 1, 2022

Hi JJB552,

 

what web page does this concern specifically? Is this behind a FortiGate from your end station perspective?

Is the FortiGate doing some sort of inspection on that particular policy?

 

Best regards,

 

Markus

    JJB552
    JJB552Author
    New Member
    December 2, 2022

    Good morning, 

    The webpage is login.ariba.com. It is hitting policies in the FW, but it is showing to be passed through the FW and then the action is either close or rst after about 20 seconds. 

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