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hhajj
New Member
September 18, 2022
Question

Webmail url blocked (roundcube)

  • September 18, 2022
  • 3 replies
  • 3946 views

Hello

I'm trying to access my webmail http://domain.com:port but it's being blocked by forigate7.2 

I made an overrride in application control but didn't work and I even overrride in web filter and didn't work either.

giving this message:

Application Blocked
You have attempted to use an application that violates your Internet usage policy.

 

What could be blocking it?

3 replies

rmreddy
Staff
Staff
September 18, 2022

Hi,

You can try *.domain.* with wildcard and action exempt in webfilter.

Can you share the complete application control block message and the port you are using to access the webmail

hhajj
hhajjAuthor
New Member
September 18, 2022

Already did the webfilter

hhajj_0-1663490328605.png

 

rmreddy
Staff
Staff
September 18, 2022

Have you tried allowing Roundcude.webmail application in application control

hhajj
hhajjAuthor
New Member
September 18, 2022

Come on Man

These are the obvious procedures! 

rmreddy
Staff
Staff
September 18, 2022

Can you provide the application control , webfilter logs and firewall policy

hhajj
hhajjAuthor
New Member
September 18, 2022

resolved!

By disabling the enforcment of the default port.