Web Filtering Strategy Unrated and Suspicious Websites

Hello superd, 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Most of, if not all, our customers using FGT's webfiltering profiles have unrated category blocked. Only situations I hear from those customers having problems with this setting is when they introduced/created a new site (new URL) and they can't access those their own sites. At that time, either instruct them to click the "Request a Review" link in the screen to claim the site is legit for whatever the purpose/content is, or we do it on behalf of them. Then generally within hours they would be rated.

You can always block it to see if someone screams/complains then take a corrective action, either get them rated or just whitelist the domain or URL. But I don't expect you would encounter any serious problems with those major popular and legit cloud services. Unless you're in the industry for scamming/hacking, etc.

Toshi 

Thanks so much. I would tend to agree, too much is unknown with "unrated" sites. However, the concern I have is, i carried out some due duligence on our logs, and a number of the unrated sites were actually AWS and Microsoft IP addresses, which if blocked, I would assume could impact MS services, and potentially O365. FYI, our web DB is up to date.