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dnandi
dnandi
New Member
December 19, 2024
Question

Web Filter category In Forticlient EMS not working for warning message

  • December 19, 2024
  • 3 replies
  • 2187 views

FortiClient System Version: 7.2.6 build 1083

We are trying to use ForticlientEMS to warn users when accessing  Artificial Intelligence Technology category under General Instance Business.

 

We have customised the warning message under System Settings>Custom Messages>WebFilter Custom Message.

 

But it does not appear to be working, when users are accessing AI sites it does not show the warning message. 

 

Is there anything I am doing wrong?FortiClient Custom Message.pngFortiClient Web Filtering.png

 

3 replies

AEK
SuperUser
AEK
SuperUser
December 19, 2024

Did you install the web filter plugin on the browser?

Did you try with other browsers?

Does the web filtering for other categories work?

AEK
    dnandi
    dnandiAuthor
    New Member
    December 20, 2024

    Yes, I can see the plugin on browser. 

    Only allowed to use Edge, not possible to use other browser.

    Web Filtering works other categories also it works when I use Block option for Generative AI but not when I select Warn option.

     

    We do not want to block these sites only want to warn users about not putting PI information on those sites.

     

    AEK
    SuperUser
    AEK
    SuperUser
    December 20, 2024

    I suggest to try with other browsers (but you said you can't), just to try to see if it is browser related.

    AEK
    btan
    Staff & Editor
    btan
    Staff & Editor
    December 24, 2024

    Hi dnandi,


    I just did a quick test with EMS 7.2.7 and FCT 7.2.6, it worked fine in Chrome as per my testing:
    this-warning.PNG
    even after add a long paragraph like yours:
    this-warning2.PNG
    May I know what is your EMS version? 

      dnandi
      dnandiAuthor
      New Member
      December 24, 2024

      EMS System Version: 7.2.6 build 1083

      FortiClient Version: 7.2.3.0929

      Does it work on Edge for you?

      btan
      Staff & Editor
      btan
      Staff & Editor
      December 24, 2024

      Yes, Edge is working fine too. Perhaps you can try upgrading EMS to 7.2.7 (this is a quick succession of 7.2.6),a nd also use the latest FCT 7.2.7.

      (there is almost no reason to stay in 7.2.3)

      AEK
      SuperUser
      AEK
      SuperUser
      December 24, 2024

      Agree with Bon

      You should update to 7.2.7. Many bugs have been fixed after 7.2.3. The below may be related.

      884420   Web Filter extension does not categorize sites properly.
      1036511  FortiClient (Windows) identifies ChatGPT as Informationstechnologie and not artificial intelligence.

      Hope it helps.

      AEK
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