VPN User Can Ping VLAN Gateway but Cannot Reach Servers Behind FortiGate
Network Scenario
I have a router that terminates VPN connections and a FortiGate firewall behind it. Behind the FortiGate, an internal VLAN contains multiple servers.
VPN users can successfully connect to the router-based VPN and get an IP address. After connecting, the user can ping the VLAN gateway interface on the FortiGate, but cannot ping or SSH to the actual servers inside that VLAN.
Current Configuration
On the Router:
Static route added for the internal server network pointing to the FortiGate.
On the FortiGate:
IPv4 policy created to allow traffic from the VPN subnet to the server subnet.
NAT is disabled.
Problem Description
VPN users can reach the FortiGate VLAN interface IP (gateway).
VPN users cannot ping or SSH to any individual servers in that VLAN (request timed out).
What I’m Trying to Understand
Could this be a return path issue from the servers?
Do I need additional static routes on the FortiGate or on the servers’ gateway?
Question to Community
What configuration is typically required in this type of setup so VPN users can reach servers behind the FortiGate when VPN terminates on an upstream router?