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skd2011
New Member
March 21, 2017
Question

vpn tunnel issue

  • March 21, 2017
  • 1 reply
  • 5753 views

Hi Guys,

 

vpn tunnel is down since yesterday (fortinet 100D - 5.4.1)

 

Logs shows that it not going forward from phase1 (success)

 

Tried to reset it many times from monitor>ipsec but no luck

 

Please tell some quick fix or vpn tunnel reset commands for CLI.

 

Thanks,

Sandeep

    1 reply

    Toshi_Esumi
    SuperUser
    SuperUser
    March 21, 2017

    What is the other end of the tunnel showing? Is that another FG? There may not be a quick fix but you might need to run application debugging for IKE "diag debug app ike -1" after specifying the the other end of IP if it's not a simple problem on the other end. Below cookbook has a collection of VPN troubleshooting methods.

    http://cookbook.fortinet....c-vpn-troubleshooting/

    PMD
    New Member
    March 22, 2017

    Need more information to evaluate this.

     

    As Toshi mentioned please provide the output of

     

    diagnose debug app ike -1

    diagnose debug ena