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VPN stuck at status 98%

Forum|Forum|12 years ago
July 31, 2014
103 replies
826320 views

We are running Windows Server 2012 R2. We have installed the most recent FortiNet client (vpn only), version 5.2.0.0591. We have configured an SSL-VPN connection. When we click on the " connect" button, the status progresses all the way to 98% and then hangs. We have disabled the windows firewall, do not have any anti virus software installed, no group policies are being applied, and no other applications are running when we attempt to make the VPN connection. Thanks for helping!

Best answer by denniswong34

Hi All,

I just fix it by apply this fix and re-install fortigate client.

https://skydrive.live.com/redir?resid=86BDD34D41D3E179!2065&authkey=!AAeyjPB4O4uVxek

You may find the detail from this forums. Hope this could help you all. Thanks.

https://supportforums.cisco.com/discussion/11682811/anyconnect-msi-installation-failed-windows-7

Show previous replies

mr_csce

New Member

This is a Known Issues. The issues was fixed. Please try to use FortiClient 5.6.x.

vma

New Member

Hi,

there was something in a ssl troubleshooting cookbook related to timeouts:

config vpn ssl settings set login-timeout 180 (default is 30) set dtls-hello-timeout 60 (default is 10)

is worth a try :)

mahej93008

New Member

Just solved on Win10x64Ent, FortiClient 6.0.9

Set Settings->VPN Options->Preferred DTLS Tunnel checked, and voila.

paka7252

New Member

Hello,

for us, just tape IP - not url for VPN and problem is clear

ex : vpn.contoso.com - delete and replace by IP of your firewall

maybe a certificate problem or maybe someting like that..

stutan

New Member

Hello,

Just wanted to say I have experienced this recently with users. I am just deskside support. But this morning I had someone with this issue and I was able to get them connected by signing them out of Chrome and then signing back in. I imagine using Incoginito or InPrivate would work as well. I think this is a browser cache issue honestly.

sudhir1

New Member

i am facing with same issue at user endpoint is stucking on 98% but same user credential are working on another laptop . we checked firewall settings & we user latest version, also we checked tls version which 1.2 or tls 1.3 we use. our boundantion is we need to keep proxy setting due to our oraganization requirement. please help us how we can resolve trhe issue

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