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papapuff
papapuff
New Member
March 28, 2018
Question

VPN SSL - Error -455

  • March 28, 2018
  • 1 reply
  • 48596 views

hi there,

 

need help please.

we use fg60d and fg30e. all with firmware 5.6.2

 

after upgrade fortios, clients can't vpnssl from their computer.

version forticlient 5.6.6 ; antivirus kaspersky, windows 7 sp1.

complete error message is:

--------------------------- Warning --------------------------- Your PC does not meet the host checking requirements set by the firewall. Please check that your OS version or antivirus and firewall applications are installed and running properly or you have the right network interface.  (-455) --------------------------- OK    ---------------------------

but I can connect vpnssl using my moble phone (android based).

 

any advice?

thanks in advance.

    1 reply

    Toshi_Esumi
    SuperUser
    Toshi_Esumi
    SuperUser
    March 28, 2018

    Are they local users? Or RADIUS/TACACS/LDAP users who are authenticated by outside servers? If local, you might have lost password after the upgrade. I heard about an 5.6 upgrade issue that might wipe out all vpn PSK passwords. It might happened to local user passwords.

    papapuff
    papapuffAuthor
    New Member
    March 28, 2018
    Hi, Yes they are local user. Then the solution is just delete that user and create one? Or else?
    Toshi_Esumi
    SuperUser
    Toshi_Esumi
    SuperUser
    March 28, 2018

    First you need to check if it's still there or not with "show user local". Then if they're gone, copy and paste the password statement (with ENC password) from your backup config file.

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