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sindbad
New Member
August 31, 2018
Question

VPN Ipsec is up but can’t ping

  • August 31, 2018
  • 28 replies
  • 78663 views
I have a fortigate on v6. I have setup ipsec vpn. It’s connected to a sophos xg firewall. The vpn is showing up. I can’t ping. I have on both firewalls the policy enabled for vpn to lan and lan to vpn. I have static route added on fortigate. I see incoming log but outgoing log is 0. I hope someone can help me.

    28 replies

    Ashik_Sheik
    New Member
    September 1, 2018

    Hi,

    VPN tunnel Up means Phase 1 is fine .You just match your phase2 configuration ,routing and security policy at both side .

     

    Regds,

     

    Ashik

    sindbad
    sindbadAuthor
    New Member
    September 1, 2018
    Well I have the phase 2 configured correctly. Sophos support had a remote look and said it’s all good. The issue lies with the fortigate firewall. You know how it goes, one vendor points to the other vendor. Hope someone can tell me how to check if it’s really about phase2.
    vangvc
    New Member
    December 9, 2020

    Hi Sindbad,

    I see this issue, you fixed it. please help me. I have error similar you.

    "@Ashik helped me through a remote session. Changed a policy and now I can ping from FG LAN to Sophos LAN.   All working and thanks to @Ashik!"

    khalilbouzaiene1
    Visitor III
    February 26, 2024

    helle friend please if find the solution for this problem tell me , i'm facing the same issue here  with me 

    rraragon
    New Member
    May 29, 2024

    In Sophos XG is necessary enabled Ping over VPN, this solves you issues with ping.

     
     

    Screenshot 2024-05-29 091730.png

     

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