Skip to main content
sudhakarcscbe
sudhakarcscbe
New Member
December 21, 2018
Question

VPN connection issue in ADSL router

  • December 21, 2018
  • 1 reply
  • 2828 views

Dear All,

 

I'm new to this forum and I'm not a network expert. The company I'm working gave me Forticlient VPN to work from home and when I tried the connection from both ADSL router and Mobile data, both are working. The problem I'm facing is during disconnect. When I'm connected to ADSL router and when i disconnect my VPN connection i couldnt reconnect to VPN for about 20 minutes. I have to wait for 20 minutes or restart laptop to get connected to VPN. But with the mobile data i can disconnect VPN and immediately reconnect. 

 

Please i need your advice on this. And please let me know if i can share some logs from my laptop. I'm using IPSec VPN.

    1 reply

    sudhakarcscbe
    sudhakarcscbeAuthor
    New Member
    December 24, 2018

    Dears,

     

    I managed to dig more and isolated the issue I'm facing. The problem is not with the ADSL router. The issue is when i use Wifi with my ADSL. When i use ethernet the disconnection and reconnection is faster but when i use Wifi its hanging and below is the log i could see in VPN DEBUG logs,

     

    12/23/2018 7:20:08 PM Debug VPN peer has not completed Xauth exchange 12/23/2018 7:20:08 PM Debug VPN CHKPH1THERE: no established ph1 handler found 12/23/2018 7:20:08 PM Debug VPN peer has not completed Xauth exchange 12/23/2018 7:20:08 PM Debug VPN CHKPH1THERE: no established ph1 handler found 12/23/2018 7:20:08 PM Debug Scheduler GUI change event 12/23/2018 7:20:10 PM Debug VPN peer has not completed Xauth exchange 12/23/2018 7:20:10 PM Debug VPN CHKPH1THERE: no established ph1 handler found

     

    Can anyone advice me whether i should do anything in router settings to make this work in Wifi also?

    Terms & ConditionsAccessibility statement