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Collopan
New Member
July 18, 2023
Question

VPN connection failed - Broken pipe

  • July 18, 2023
  • 1 reply
  • 8483 views

This is my log:


[2023-07-18 14:35:20.2225851] [28436:24232] [sslvpndaemon 517 debug] FortiSslvpn: Init:ConnectNamedPipe(): Wait(hEventOverLapped) OK.

[2023-07-18 14:35:20.2416933] [28436:24232] [sslvpndaemon 517 debug] FortiSslvpn: before ConnectNamedPipe

[2023-07-18 14:35:20.2416989] [28436:24232] [sslvpndaemon 517 debug] FortiSslvpn: Init:ConnectNamedPipe(): rc=0, err=997

[2023-07-18 14:35:20.2417360] [28436:28832] [sslvpndaemon 517 debug] FortiSslvpn: _ReceiveMessage: (000003E8)
[2023-07-18 14:35:35.7519346] [28436:28832] [sslvpndaemon 517 debug] FortiSslvpn: Broken pipe! Client is exited (3).

 

Any suggestions would be great...

 

 

 

 

 

1 reply

nnair
Staff
Staff
July 19, 2023

Kindly remove the forticlient and then check again, by installing it.
Also at what percentage you are facing the issue ?
If the issue still not fixed after re-installing the FCT , then please run the below commands on the FGT and the create the ticket to the TAC with the logs.
diagnose debug reset
diagnose debug application sslvpn -1
diagnose debug application fnbamd -1
diagnose debug enable


Connect the FCT and then observe the logs after that to disable it.

di de dis

You can also follow the below link :
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-download-FortiClient-and-FCRemove-exe-from/ta-p/218955

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