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robert79
robert79
New Member
May 29, 2018
Question

VPN Before Logon won't login to Windows, but connects to our VPN

  • May 29, 2018
  • 1 reply
  • 9094 views

I'm using Windows 10, FortiClient 5.6.2.1117 and have enabled VPN before logon.

 

Some of our users have an issue after entering their Windows username and password, and selecting their VPN Tunnel, it will say "Connecting to VPN" (see attached image), then come back to the Windows logon screen asking for the Windows username and password.

 

After re-entering the password, they are logged into windows, with the VPN tunnel already connected.  The issue isn't 100% reproducible, most of the time we are able to login and connect to VPN upon the first logon, without having to sign in twice.

 

Any help would be appreciated.  Thank you.

    1 reply

    nazrxn
    nazrxn
    New Member
    December 12, 2018

    Hello, Robert!

    How did you do that vpn tunnel and forticlient icon is shown on the logon screen?

    Ive enabled vpn connection before login and have enabled save login and autostart

    but i dont have this forticlient vpn menu on the windows login page

    did you do it with the help of fortiauthenticator agent ?

     

    Thanks!

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