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RolandBaumgaertner72
New Member
March 4, 2024
Solved

Voip Problems after Upgrade from FG100D to FG100F

  • March 4, 2024
  • 1 reply
  • 689 views

Hello,

 

2 wees ago we replaced a FG100D cluster for FG100F. We copied all VoiP rules for the external Voip provider.

 

Now we get some feedback from the local users that "sometimes" it takes lie 1-2 seconds before they can take the call and they did not have this issues lie 2 wees before.

 

the policies are the same, we deleted the session session helper so I think we should have the same situation.

 

Any ideas?

 

Thanks

Best answer by AEK

Hi Roland

It is not just a matter of policy. Check if the old config of 100D has the same session helper, voip alg mode and voip profile as the new config of 100F.

show system session-helper

show system settings

show voip profile

1 reply

AEK
SuperUser
AEKAnswer
SuperUser
March 4, 2024

Hi Roland

It is not just a matter of policy. Check if the old config of 100D has the same session helper, voip alg mode and voip profile as the new config of 100F.

show system session-helper

show system settings

show voip profile

AEK
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