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jOzzie
jOzzie
New Member
March 3, 2016
Question

User access quarantine

  • March 3, 2016
  • 1 reply
  • 13957 views

We just have installed our Fortimail and all is doing well. But because the amount of spam I don't want to check this by myself, but let the recipient doing this job. By now I managed that spam is going to the users quarantine box and that this is cleaned up for non existing users. I already enabled "allow quarantined email access through webmail" although I don't know if this has to be.

I could access this sending a quarantine mail but that is not what I want, I just need access to this user/personal quarantinebox

 

I can see a https://<fortinet>/mail logon screen, but nothing what I enter works

I read the admin manual, for as far as possible searched this forum, but still haven't found the/an answer.

 

Hope someone does!

1 reply

abelio
SuperUser
abelio
SuperUser
March 3, 2016

Did you define an authentication profile for the relevant recipient policy?

If not, please do it.

 

regards

jOzzie
jOzzieAuthor
New Member
March 4, 2016

Abel thanks,

I indeed didn't have an authentication profile, which I used in my recipient policy.

But when did created one (profile-authentication) and added it to the recipient policy the result was the same.

Whatever I selected in the authentication profile and whatever I used for logging in "username, smtp-address, complete internal name, etc" nothing worked. I used a LDAP profile, that also didn't work.

 

But one thing I didn't figure out in reading and trying:

In my profile, *@* can mail to *@<maildomain>, it's scanned by three profiles.

But when reading the admin manual, I get the feeling that using authentication and access, people have to authenticate before they can send messages. Is that correct?

If so how to circumvent that, because I only want that users can access their quarantinebox

 

abelio
SuperUser
abelio
SuperUser
March 4, 2016

 

Authentication profile is the only way to authenticate users to access their quarantine.

Re-check it once again (smtp, ldap whatever) until it validates your account

Take in consideration how authentication is actually perfomed in your email environment, i.e. sometimes Server requires domain or secure authentication, tls etc).

If you translate that auth scheme to youri fortimal auth profile, you could solve the issue.

 

regards

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