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PMukeshKumar1991
New Member
December 14, 2024
Question

Urgent Assistance Required: AWS Server Boot Issue, FortiClient Installed in this server

  • December 14, 2024
  • 2 replies
  • 636 views

I am reaching out to request immediate assistance with an urgent issue we are encountering on one of our AWS instances. we stopped the server and restarted the server for maintenance purposes, it is stuck on the boot screen and does not proceed further.

The system is displaying the message:
"System is starting...
Serial number is FGUMSLTM20004409

This is a private computer system. Unauthorized access or use is prohibited and subject to prosecution and/or disciplinary action...
(Press 'a' to accept)"

2 replies

Anthony_E
Staff
Staff
December 17, 2024

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Best Regards
pminarik
Staff
Staff
December 17, 2024

The description matches a standard post-login banner.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Enabling-and-using-the-admin-disclaimer-page/ta-p/198609

 

If that is what you indeed enabled, then the expected flow is:
1, log in (with valid admin name + password)

2, press "a" to accept the post-login disclaimer