Upgrading FortiClient EMS VM appliance from v7.4.4 to v7.4.5

Forum|Forum|5 months ago
January 14, 2026
3 replies
936 views

Two to three months ago, we migrated to the EMS FortiClient VMware appliance 7.4.4.
We are a Windows store, so Linux knowledge is minimal.
Now we want to upgrade to EMS 7.4.5 because of some bug fixes and the database backup feature.
Is the recommended upgrade method to download a new VM image and perform the necessary actions as described in the article below?
https://community.fortinet.com/t5/FortiClient/Technical-Tip-Recommended-method-for-upgrading-to-FortiClient/ta-p/423615

Do I have to ignore the upgrade option/alert below via the GUI?
EMS7.4.5.jpg
Automatically upgrading EMS to latest patch release | FortiClient 7.4.5 | Fortinet Document Library
Thanks

FortiClient EMS

Best answer by AEH

Dear @SteveJW ,

You can use the automatic upgrade method for patch level updates, since you're going from 7.4.4 to 7.4.5. Manual upgrade is preferred when going through multiple patches / versions to avoid any problems.

Best regards.

AEHAnswer

Visitor III

Dear @SteveJW ,

You can use the automatic upgrade method for patch level updates, since you're going from 7.4.4 to 7.4.5. Manual upgrade is preferred when going through multiple patches / versions to avoid any problems.

Best regards.

mhe

Explorer II

I did the same upgrade (virtual appliance), and since then, ACME certificate renewal no longer works. Does it work for you?

SteveJWAuthor

New Member

We don't use the ACME renewal process
We manually upload an SSL certificate in FortiClient EMS

pinky285

Visitor III

I did upgrade and yes it broke the ACME certificate renewal. They suggested to redeploy a 7.4.5 appliance, backup,migrate licensing and restoring (for many reasons).

They gave me this article that is no longer accessible.

https://community.fortinet.com/t5/Internal-Knowledge-Base-Articles/Technical-Tip-Recommended-method-for-upgrading-to-FortiClient/ta-p/423615

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