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Mengele26
Explorer
February 9, 2026
Solved

Upgrade to 7.4.11 does not allow to see the SSID password

  • February 9, 2026
  • 4 replies
  • 1088 views

It was updated to this version and the eye icon that allowed you to see the password in plain text no longer appears in the wireless controller where the SSIDs are located. Any Help?

Best answer by BillH_FTNT

Hi @Mengele26 

Hi @Mengele26 

I was able to reproduce your case. You could log in with a super-admin account to see that. Thanks

Bill

4 replies

BillH_FTNT
Staff
Staff
February 10, 2026

Hi @Mengele26  

Could you please share a snapshot about issue ?

Thanks

Bill

Mengele26
Mengele26Author
Explorer
February 10, 2026

Screensht.png

Thanks in advance

BillH_FTNT
Staff
Staff
February 10, 2026

Hi @Mengele26 

is this from previous version ? what is that version ? 

I will set up a lab and investigate the issue. Thank you

Bill

Mengele26
Mengele26Author
Explorer
February 10, 2026

Hi, The previous image is from 7.4.11 (m) and this image is from 7.4.9 (m)ScreenSht.png

BillH_FTNT
Staff
Staff
February 11, 2026

Hi @Mengele26 

We used a simple configuration to test on several devices (601E and 121G) running version v7.4.11, and the output was as expected with 'EYE'. To reproduce the issue, I may need your configuration. Could you please share it with me through my official email 

Thank you

Bill

SSID.png
Mengele26
Mengele26Author
Explorer
February 12, 2026

Hi Bill, thanks for your time and your help, the firmware 7.4.11 (build 2878 Mature) is installed on Fortigate 401E, Do you think it's a settings option that changes the eye icon to the "change" button? Why would the GUI function change on this specific model?
Which settings option do you recommend I check?

Thanks in advance

BillH_FTNT
Staff
Staff
February 12, 2026

Hi @Mengele26 

Hi @Mengele26 

I was able to reproduce your case. You could log in with a super-admin account to see that. Thanks

Bill

ede_pfau
SuperUser
SuperUser
February 11, 2026

I'd suspect a GUI problem. Did you clear the browser cache after the update (e.g. FireFox: "F5")?

Mengele26
Mengele26Author
Explorer
February 12, 2026

Thanks for your support, I already checked in Firefox, Edge and Chrome but the result is the same, even though they were installed from scratch