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Bitonio
New Member
October 2, 2018
Solved

update FortiClient EMS from 1.2.5 to 6.0.2

  • October 2, 2018
  • 3 replies
  • 5132 views

Hello,

 

I'm currently running on 1.2.5 version of FortiClient EMS and I would like to update it to 6.0.2. I was wondering if there was any procedure to follow to complete the update without major trouble ?

 

Thank you for your help, have a nice day.

 

B.

    Best answer by SteveG

    There's a good document covering this on the FN support site. 

    https://docs.fortinet.com/uploaded/files/3847/forticlient-ems-upgrade-path-matrix.pdf

     

    From 1.2.5 you can go directly to 6.0.2

     

     

    3 replies

    SteveG
    SteveGAnswer
    New Member
    October 2, 2018

    There's a good document covering this on the FN support site. 

    https://docs.fortinet.com/uploaded/files/3847/forticlient-ems-upgrade-path-matrix.pdf

     

    From 1.2.5 you can go directly to 6.0.2

     

     

    Bitonio
    BitonioAuthor
    New Member
    October 2, 2018

    SteveG wrote:

    There's a good document covering this on the FN support site. 

    https://docs.fortinet.com/uploaded/files/3847/forticlient-ems-upgrade-path-matrix.pdf

     

    From 1.2.5 you can go directly to 6.0.2

     

     

    Thanks a lot, I did the update and it went well until I tried to restore the database: the upload of the file is working but a few seconds after the upload, "6002" is showing up in red, looks like an error, I tried to search for it, but nothing came out… Nothing in the logs either. Only 50% of my database has returned. Have you got any idea ?

    simonw
    New Member
    October 8, 2018

    Hi,

     

    This is the procedure i use when upgrading FortiClientEMS.

     

    Rollout Plan: 1. Shutdown FortiClient EMS in VMware server 2. Take snapshot of FortiClient EMS Virtual Machine 3. Start FortiClient EMS Virtual Machine 4. Install FortiEMS v6.0.1 5. Verify that everything looks “ok” Backout Plan: 1. Shutdown FortiClient EMS in VMware server 2. Load the back snapshot of the VM that was taken before the upgrade for FortiEMS

     

    Hope it helps for future.

    /simonw

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