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lemm
New Member
February 17, 2025
Question

Upcoming FortiGate Cloud FortiGate Firmware Upgrade Policy Change

Hey guys, we have received below mail from Forticloud.

 

Dear Customer,
We are reaching out to inform you about an important update regarding FortiGates provisioned to FortiGate Cloud without active subscriptions.
To ensure robust security posture of your devices, starting Feb 28, 2025 FortiGate devices without an active FortiGate Cloud subscription will be required to upgrade to the latest firmware patch within 7 days of patch GA release.
This change ensures enhanced security, reliability, and compliance with the latest features and updates provided by FortiGate Cloud. FortiGate Cloud will provide notification and prompts for upgrade when new patches are available on the web portal and the option to configure the upgrade time/day window of choice within 7-day schedule for convenience. Please note that cloud access and log upload to FortiGate Cloud can be restricted if not upgraded for devices without subscription.

 

 

We are not using FortiGate Cloud, but we do send logs from our firewall to Forticloud. As per the email, " Please note that cloud access and log upload to FortiGate Cloud can be restricted if not upgraded for devices without subscription " , what all other services will be restricted ? Will URL filtering updates and all be restricted ?

 

 Will we also have tp upgrade the firewalls within 7 days even if we don't have Fortigate Cloud subscription ?

3 replies

Anthony_E
Staff
Staff
February 20, 2025

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Best Regards
Anthony_E
Staff
Staff
February 20, 2025

Hi,

 

Could you please check this KB article and tell me if it helps?:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-TheFortiGate-license-is-needed-for-firmware/ta-p/350846

 

Regards,

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