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guillermobadia
guillermobadia
New Member
May 21, 2019
Question

Unlock password

  • May 21, 2019
  • 1 reply
  • 4939 views

Hi,

I have a macOS with the FortiClient installed. I stopped using it for a while and now decided to uninstall it. It is asking for a password that I cannot remeber:

 

Is there anyway to reset the application? I am administrator of the computer and I have removed the application using the AppCleaner, but still having this issue. 

I did some research into the Forticlient Administration Guide page 122 but there is nothing about reseting this option (https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/f2688899-1e66-11e9-b86b-00505692583a/FortiClient_6.0.5_Administration_Guide.pdf):  

 

Does anyone have the knowledge?

 

Thanks in advance,

1 reply

guillermobadia
guillermobadiaAuthor
New Member
May 25, 2019

I have been able to reset this. Has been tricky but it is done. I cannot understand why the uninstall package on an administrator account does not remove everything. From my point of view is too SO intrusive.

It is something to be aware when buying a VPN solution.

 

Thanks, amazing comunity.

ede_pfau
SuperUser
ede_pfau
SuperUser
May 26, 2019

Thanks, amazing comunity.
Would you please support this community by sharing your info how you solved this?

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