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RNFZ
Visitor III
November 15, 2022
Solved

Unable to unsinstal Forticlient - ZTFA v7.0

  • November 15, 2022
  • 3 replies
  • 6349 views

Hello,

I can't uninstall FortiClient Zero Trust Fabric Agent. When launching the forticlient setup to uninstall, I have only the repair option that is activated. ( if i launch this one i have a fatal error). Below the "Remove" grey button, it is indicated:   "Forticlient cannot be removed while registered to EMS".

I can't use it anymore because I think that since v7 the VPN tab is not available. My client with whom i use a vpn connection asked me to install an old version of forticlient. 

Could you please help ?

Best answer by Anthony_E

Hello RNFZ,

 

Could you please have a look into this document?:

 

https://docs.fortinet.com/document/forticlient/7.0.0/administration-guide/7962/uninstalling-forticlient

 

Regards,


Regards,

3 replies

Anthony_E
Staff
Anthony_EAnswer
Staff
November 18, 2022

Hello RNFZ,

 

Could you please have a look into this document?:

 

https://docs.fortinet.com/document/forticlient/7.0.0/administration-guide/7962/uninstalling-forticlient

 

Regards,


Regards,

Best Regards
RNFZ
RNFZAuthor
Visitor III
November 22, 2022

Hello, by unlocking the setting configuration it works. thanks.

Anthony_E
Staff
Staff
November 22, 2022

Thank you!!

Best Regards
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