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lcraig
lcraig
New Member
July 18, 2019
Question

Unable to Unistall Forticlient 5.2

  • July 18, 2019
  • 1 reply
  • 4945 views

We use Forticlient for VPN services here in our corporation. We recently upgraded our

Fortigate software and had to upgrade the Forticlient software.  I have one machine that

will not let me unistall the software.  It is version 5.2.6.0664.

 

When I attempt a repair it says it cannot find the source file for repair. When I attempt

to unistall the software it eventually says "The specified account already exists" and then

it rolls back the unistall.

 

Any advice will be appreciated.

    1 reply

    lcraig
    lcraigAuthor
    New Member
    July 18, 2019

    Microsoft tool resolved the issue and removed the program.

    Druss
    Druss
    New Member
    July 19, 2019

    Have you tried  FortiClient remover (FCRemover.exe)? 

     

    Download FortiClientTools from Fortinet Service & Support, and you will find the program in folder "SupportUtils". 

     

    According to Fortinet "FCRemove.exe is a clean up tool for use __only_if__ the Add/Remove Programs applet fails to remove FortiClient." I have used it successfully a few times.

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