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mhrth
mhrth
Explorer II
November 22, 2022
Solved

Unable to toggle on FortiGuard Spam Filtering

  • November 22, 2022
  • 2 replies
  • 2451 views

Hi!

 

I am unable to toggle on any of the FortiGuard Spam Filtering features. I tried created a new profile but neither of the it works. Really appreciate if anyone have any explanations/solutions for this issue. 

 

mhrth_0-1669078283019.png

 

Best answer by metz_FTNT

Hello,

 

Try to toggle the profile to "Feature set  Proxy based"

 

metz_FTNT_0-1669112540844.png

 

2 replies

metz_FTNT
Staff
metz_FTNTAnswer
Staff
November 22, 2022

Hello,

 

Try to toggle the profile to "Feature set  Proxy based"

 

metz_FTNT_0-1669112540844.png

 

mhrth
mhrthAuthor
Explorer II
November 29, 2022

Thank you! I am able to toggle the settings. However, once I turned on to proxy based in both email profiles and policy, I am unable to receive any email.

mzainuddinahm
Staff & Editor
mzainuddinahm
Staff & Editor
November 22, 2022

Hello mhrth,

 

What is the firmware version on Fortigate? As suggested try changing to Proxy-based & make sure you have the right admin rights to make changes to a security profile.

 

Best Regards,

Mohammed Ahmed

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