Unable to see ZTNA Destinations in FortiClient

Forum|Forum|1 year ago
April 16, 2025
1 reply
2109 views

FortiClient EMS 7.4.1.1872

FortiClient 7.2.9.1033

I have gone in to EMS -> Endpoint Profiles -> ZTNA Destinations. Edited the ZTNA profile. Disabled it. Then re-enabled it and made sure the EYE was looking.

This has been pushed out to my machine only. However, in EMS when I find my endpoint I still see ZTNA enabled (hidden) under Features and my client is not showing the Destinations tab even after waiting minutes.

What am I missing here????

Best answer by systemgeek

I was able to disconnect from the EMS, dump the Client config and change the XML setting <display_ztna>1</display_ztna> from a Zero to a One. I restored the config then had to shutdown Forticlient totally and start it back up.

The tab showed up and strangely it re-connected itself back to the EMS.

This is an ok fix for me but a sucky fix for my users. So I opened a ticket with support on this.

systemgeekAuthorAnswer

Visitor III

I was able to disconnect from the EMS, dump the Client config and change the XML setting <display_ztna>1</display_ztna> from a Zero to a One. I restored the config then had to shutdown Forticlient totally and start it back up.

The tab showed up and strangely it re-connected itself back to the EMS.

This is an ok fix for me but a sucky fix for my users. So I opened a ticket with support on this.

AEK

SuperUser

Thanks for sharing.

By the way, try update to 7.4.3. It has much bug fixes.

AEK

systemgeekAuthor

Visitor III

I cannot since I have been told that 7.4.3 removes SSL VPN and we are not ready for that yet. Not until I get IPSec or ZTNA working...

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