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Everose
Everose
New Member
March 28, 2014
Question

unable to resolve hostname

  • March 28, 2014
  • 1 reply
  • 43693 views
when pinging an IP in FG' s CLI, packets are received... but when pinging a site like google.com, it gets " Unable to resolve hostname" why is that? the weird thing is the users behind the FG can load webpages just fine i' ve only put 8.8.8.8 and 4.2.2.2 as the DNS help pls? using 100D running on V4 patch 15...

    1 reply

    rwpatterson
    rwpatterson
    New Member
    March 28, 2014
    Match the DNS servers on the FGT with the ones the clients use, then you should get the same results. System > Network > DNS (on V4.3.x)
    aaqibk
    aaqibk
    New Member
    March 18, 2019

    logdesc="FortiGuard hostname unresolvable" hostname="service.fortiguard.net" msg="unable to resolve FortiGuard hostname"

     

    Any one fimiliar with this log?

    azizul
    azizul
    New Member
    March 19, 2019

    I have same problem and able to resolve it by untick "override dns" in your port interface setting. Make sure use default fortiguard DNS.

     

     

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