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Abderrahmane
Visitor III
August 27, 2023
Solved

Unable to login to FortiananAlyzer after upgrading

  • August 27, 2023
  • 2 replies
  • 2180 views

Dear all,


I can't log to fortianalyzer 200F after upgrading from v5.6.3 to v7.0.8 (authentication failed. Please try again...)


Noted that the same issue appear using the console cable (or a directly connected network cable).

 

Thank you in advance for your cooperation.

Best answer by ebilcari

I did a quick search internally and this is a known issue caused by upgrades done without following the upgrade path. In your case it looks like you upgraded directly from 5.6 to 7.0. The solution is shown in this article it's a bit long but it looks like is the only way.

2 replies

ebilcari
Staff
ebilcariAnswer
Staff
August 27, 2023

I did a quick search internally and this is a known issue caused by upgrades done without following the upgrade path. In your case it looks like you upgraded directly from 5.6 to 7.0. The solution is shown in this article it's a bit long but it looks like is the only way.

Emirjon
Abderrahmane
Visitor III
August 28, 2023

Thanks, it works, I managed to reset the administrator password by loading the firmware via tftp as your suggestion.
I used this article.

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