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rinvn
rinvn
Explorer
October 18, 2022
Question

Unable to login Fortigate VM after restore configuration

  • October 18, 2022
  • 1 reply
  • 2063 views

Hello guys,

I restored a physical Fortigate's configuration into Forti-VM in order to test because we don't have same physical model.

Forti-VM is actived license.

Configuration restore is ok and Forti-VM has restarted.

But i am unable to login as admin user from vmware console :

-----------

Can't find admin profile ()
test-a $
test-a $

-----------

I don't know what is $ command mode , just can only excute 'exit' command.

Does anyone know any information about this ?

 

, 

1 reply

anikolov
Staff
anikolov
Staff
October 18, 2022

Hello rinvn,

 

The best option to do these configuration migrations is using the forticonverter service. As the license is already active, I would suggest you to give it a try with forticonverter and open a ticket so we can transfer the license to the new instance that you will create.

 

Is there anything in the configuration under "config system admin"?

 

Regards,

rinvn
rinvnAuthor
Explorer
October 19, 2022

config system admin
　edit "admin"
　set accprofile "super_admin"
　set vdom "root"
　config gui-dashboard
　edit 1
　set name "Status"
　set permanent enable
　config widget
　edit 1
　　...
　set password ENC xxx

config system accprofile
　edit "prof_admin"
　set secfabgrp read-write
　set ftviewgrp read-write
　set authgrp read-write
　set sysgrp read-write
　set netgrp read-write
　set loggrp read-write
　set fwgrp read-write
　set vpngrp read-write
　set utmgrp read-write
　set wifi read-write
　next

-------------------------

I do not see "super_admin” configuration in accprofile.
Tried to create "super_admin" configuration and restored into FortiVM and Fortigate-1500D but still can not login.
I could not login as "maintainer".


We have support contract, so i am asking for support.
Thank you.

 

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