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SivaR1718
SivaR1718
New Member
March 23, 2026
Question

Unable to Connect the FortiClient VPN

  • March 23, 2026
  • 3 replies
  • 372 views

I’m facing an issue with connecting to the VPN using FortiClient.
When I click on “Connect”, it does not show the username/password (or SSO) login prompt and nothing happens — the button stays in blue color.

3 replies

Anthony_E
Staff
Anthony_E
Staff
March 23, 2026

Hello,

 

Which version of FortiClient are you using?

 

Regards,

Best Regards
sisrayilov
Staff
sisrayilov
March 23, 2026

Is it a free FortiClient or EMS licensed? If It is EMS then you can reach out to Fortinet Support to check the issue further.

yderek
Staff
yderek
Staff
March 23, 2026

Try to uninstall the FCT again 

is this only happen to an single user/machine or happen to everyone, if that only occur to single user , worth to check the user end instead of 

if that happens to everyone, then check on the fortigate site for the debuging, let us know what authenticaiton what kind of vpn you running 

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