Skip to main content
moran1409
New Member
June 27, 2017
Question

Unable to connect multiple VPN users (more than 3)

  • June 27, 2017
  • 2 replies
  • 3548 views

hello,

we have a fortinet 200d Firmware: v5.2.3,build670 and about 15 vpn users.

We are all using forticlient 5.4 (some use 5.4.1 and others 5.4.2).

One or two users can connect with no issues (IPSEC).

As soon as a third user connects one of the other two users is disconnected and each time only two users can be connected simultaneously. 

We need to allow 4-6 users in simultaneous connection.

Thanks for the help.

2 replies

Itguy
New Member
June 28, 2017

First I would recommend getting that 200D off of the old firmware - 5.2.10 should work nicely and there are plenty of VPN fixes between 5.2.3 and 5.2.10.. Second, upgrade all of the Forticlients to 5.6.

 

When this happens have you checked the VPN Logs under Logging>VPN and see where the negotiation is failing? Post them here if you want.

moran1409
moran1409Author
New Member
June 28, 2017

I will try that, thanks.

Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!