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phattlmann
New Member
December 6, 2018
Question

Unable to Authorize FortiAP

  • December 6, 2018
  • 1 reply
  • 7017 views

I've got a Fortigate30E-3G4G with a single FAP-221C connected.

I've purchased a second FAP-221C, and while it's being discovered in the "Managed FortiAPs" screen of the GUI, I can't authorize it.

 

From the cut sheets of the Fortigate 30E, it says the maximum number of FortiAPs is 2, although in the firmware it shows 1/1 Total FortiAPs. This doesn't seem right. Any insights?

    1 reply

    Dave_Hall
    New Member
    December 6, 2018

    Have confirmed from the Max values table (both 6.0 and 5.6) that the 30E supports 2 APs.

     

    Try adding the AP via the CLI:

     

    config wireless-controller wtp edit "FP221C3X16000000" next end

    See if that gives you any error message. 

     

    Also check to see there is only have one AP listed in that section - if there is already two entires there, the fgt may not allow you to add another AP even if only one physical AP is connected.

    tanr
    New Member
    December 6, 2018

    Just to confirm, it's not a FortiWifi 30E-3G4G?  That would only support one FortiAP.

    bravishank_FTNT
    Staff
    Staff
    December 6, 2018

    From the cut sheets of the Fortigate 30E, it says the maximum number of FortiAPs is 2, although in the firmware it shows 1/1 Total FortiAPs. This doesn't seem right. Any insights?

     

    This means FWF can manage two Forti APs. One directly Connected FAP & one Remotely managed FAP.