Unable to allow Fortitray in Mac OS Ventura 13.3.1 (Forticlient VPN Only)

Forum|Forum|3 years ago
April 18, 2023
2 replies
50795 views

Hello

we have a problem that we unable to allow fortitray. If we try to use Forticlient VPN only version to connect to our vpn, it prompts a windows that Fortitray needs to be allowed. If we press on open security & privacy it just shows the general screen of security & privacy and not the windows where you can allow fortitray.

We were using Forticlient 7.0.3 and upgraded to 7.0.7 but the issue persists.

FortiClient

Best answer by gfleming

Well no idea why your OS is showing blank info there. Perhaps something to look into on your side. But for now why not just try enabling both of those items and restarting. One of them is most likely FortiTray.

gfleming

Staff

What about trying 7.0.8? Or 7.2?

Can you show a screen shot of the error?

OnITADAuthor

New Member

Its 7.0.8 VPN only verson.

like I wrote there is no error per se. Fortitray has be allowed to able to use forticlient.
When you try to connect to the VPN with forticlient , a window pops up that fortitray needs to allowed. Then you can press on securiy & privacy but it just goes back to overall view of security & privacy. Normally another windows pops up so you can allow fortitray. But that is no where to be found.