Unable to add FortiAP to Fortigate Wireless Controller

Hi everyone,

Im trying to manage new APs with Fortigate Wireless Controller, but without success.

Firstly I enable CAPWAP and DHCP Server on Fortigate interface

(Fortigate <-> FortiSwitchPOE <-> FortiAPs)

Fortigate: v6.0.8 build0303 (GA)

FortiAP-U231F
FortiAP-23JF

I made a packet capture on Fortigate Interface and i have CAPWAP Discovery Requests from FortiAPs to Fortigate.

On

config wireless-controller wtp-profile

I cannot see those AP models.

What should i do?

Best answer by ConnyGustavsson

Hi. U231F is not compatible with FortiOS 6.0.8 ,you need version 6.4.3 in the Fortigate or newer.
https://docs.fortinet.com/document/fortiap/6.4.8/fortiap-and-fortios-compatibility-matrix/798184/fortiap-u

BR/Conny

Staff

Hi jnfelix,

if you are using a mgmt vlan to connect APs make sure capwap is enabled on it as well.

Explorer

thanks for reply dgabor.

i also tried that without success.

Visitor III

Hi. U231F is not compatible with FortiOS 6.0.8 ,you need version 6.4.3 in the Fortigate or newer.
https://docs.fortinet.com/document/fortiap/6.4.8/fortiap-and-fortios-compatibility-matrix/798184/fortiap-u

BR/Conny

Explorer

Thanks for the info ConnyGustavsson.
I didn't check that matrix before.

Do you suggest the upgrade or FortiLAN Cloud do a good job?

Visitor III

if your FG support 6.4 and there is no obvious reason to stay on 6.0; upgrade to 6.4.7 (Check upgrade path) //C

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