Unable to Access FortiGate VM-GUI | License is being validated | License Expired

Hello Everyone,

I'm currently experiencing an issue logging into the FortiGate VM GUI.

The GUI remains stuck on the license validation process, attempting to verify the license with FortiGuard. The FortiGate VM license expired four days ago.

Based on my understanding and Fortinet's licensing behavior, even if the license has expired, I should still be able to access the GUI. Only subscription-based services should be affected.

I have already verified the following:

• All required ports are open.
• The FortiGate VM has successful connectivity to the FortiGuard servers.
• DNS resolution and internet connectivity are working correctly.

Also, i’ve attached the ping and system dns status for FortiGuard.

Despite this, the GUI remains stuck during the login process.

Has anyone experienced this issue before, or does anyone have any suggestions on how to resolve it?

Any advice would be greatly appreciated.

Thank you in advance