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DionysisK
Explorer
May 19, 2025
Solved

Unable to access FortiCloud

  • May 19, 2025
  • 5 replies
  • 1618 views
When I log into FortiCloud I can access the services page, but cannot get beyond that to see any devices. Anyone else having issues?
Best answer by Jean-Philippe_P

Hello everybody,

 

Yes, there is an outage on the websites. We are sorry that you are impacted by this.

 

FortiCareSupport, FortiCloud, and other potential websites/services are still currently down/impacted.
We don’t have any ETA yet, but the different US/CA teams are still working on the issue with the highest priority.

Thank you again for your patience and sorry for the inconvenience.

5 replies

DionysisK
DionysisKAuthor
Explorer
May 19, 2025

Νow i cannot access the Service Page. 

fkrkap
New Member
May 19, 2025

me too:  ERR_CONNECTION_TIMED_OUT

Vadim_Breit
Visitor III
May 19, 2025

The same issue!

Jean-Philippe_P
Staff & Editor
Staff & Editor
May 19, 2025

Hello everybody,

 

Yes, there is an outage on the websites. We are sorry that you are impacted by this.

 

FortiCareSupport, FortiCloud, and other potential websites/services are still currently down/impacted.
We don’t have any ETA yet, but the different US/CA teams are still working on the issue with the highest priority.

Thank you again for your patience and sorry for the inconvenience.

Jean-Philippe - Fortinet Community Team
Jean-Philippe_P
Staff & Editor
Staff & Editor
May 19, 2025

As an update: all the websites are up now, you should be able to log in :)

Thanks again for your patience!

Jean-Philippe - Fortinet Community Team