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tronton_team
New Member
September 22, 2016
Question

transfer registration email to another email

  • September 22, 2016
  • 2 replies
  • 23808 views

I want to ask, how to change registration email to another email in fortigate?

    2 replies

    pyy
    New Member
    September 23, 2016

    Hi You may open a ticket on the support and ask to transfer the registration.

     

    The owner of the current account that the box is registered need to reply possitive on this request

     

     

    bustedware
    New Member
    April 12, 2024

    Hello this is pretty useless feature since after market devices can still be sold which leaves devices un-upgradable/registerable. For example I have a device which is purchased from eBay but registered to an email which is no longer exists because the company went out of business. What do we do in these situations? Paperweight?

    ndumaj
    Staff
    Staff
    April 12, 2024

    Hello @bustedware 

    In this case, on Customer Service or local Fortinet SE representatives might help:
    https://www.fortinet.com/support/contact

    BR

    1532600Qwertysolutionsuae
    New Member
    July 14, 2025

    transfer registration email to another email

    ndumaj
    Staff
    Staff
    July 14, 2025

    Hello,
    The request need to be addressed to CS team.
    Please review the following link in case it helps:
    https://community.fortinet.com/t5/FortiAppSec-Cloud/Technical-Tip-Master-account-migration/ta-p/398039

    BR