Traffic Shaping Configuration Issue Affecting Website Access

I have encountered the following issue. I configured Traffic Shaping for several networks that pass through a single interface. I set a bandwidth limit at the IP level (Per IP Shaper) to 10 Mbps. After that, some users started experiencing problems accessing Outlook and certain websites. How can I configure Traffic Shaping so that this limit does not affect the availability of these services and sites?

#FortiGate, #Shaping #Policy