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2 replies

gfleming
Staff
gfleming
Staff
February 21, 2023

Do you have UTM enabled on the policy where these logs are originating from? If not its just the log messages stating a firewall connection was blocked due to policy.

    cybernet2025
    cybernet2025Author
    Explorer III
    February 21, 2023

    Hi Graham
    Yes, I do I've enabled UT on the policy. What should I do next? Skip this message or other solutions.

      srajeswaran
      Staff
      srajeswaran
      Staff
      February 21, 2023

      Can you validate the denied traffic is expected to be denied? If so, we can just ignore this as a normal traffic deny log.

        srajeswaran
        Staff
        srajeswaran
        Staff
        February 21, 2023

        As per the log, the policy ID is "0", which is the default deny policy and it won't have UTM. Can you check the actual policy created between the source and destination interface and see if MS-Teams is allowed in that policy?

         

          cybernet2025
          cybernet2025Author
          Explorer III
          February 22, 2023

          only allowed for 80 and 443 services. 

            gfleming
            Staff
            gfleming
            Staff
            February 22, 2023

            There's your answer! If you're only allowing port 80 and 443, anything else will be blocked. Your logs above are showing port 3478 is being blocked.

             

            So either allow it or don't but if you don't you will see those log messages.

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