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ALEX22
ALEX22
New Member
January 20, 2026
Question

The SSID of the FortiGate AP suddenly disappeared and requires a reboot of the AP to recover.

  • January 20, 2026
  • 2 replies
  • 320 views
Hi everyone, I'm having a problem with one of my 431F APs.
We have a 600F firewall on 7.2.12 and a 431F AP on 7.2.6. At one site, the AP randomly stops sending out SSIDs, so clients can't connect. The strange thing is that the firewall can still ping the AP's IP without any issues.

2 replies

ALEX22
ALEX22Author
New Member
January 20, 2026

"If I reboot the AP (by cycling the PoE port on the switch or just unplugging the power), it works fine again and clients can connect. But then, after a while—sometimes a few hours, sometimes a few days—clients can't connect anymore, on either 2.4G or 5G."

ebilcari
Staff
ebilcari
Staff
January 25, 2026

While the AP is in this state, have you tried connecting to the AP CLI and running any debug commands (like shown here or here)?

Emirjon
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