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Reikidude
New Member
June 28, 2022
Question

The config file may contain errors. FGT40F

  • June 28, 2022
  • 2 replies
  • 8583 views

My Fortigate give errors on boot after factoryreset.

 

 

FortiGate-40F # Please stand by while rebooting the system. Restarting system.   FortiGate-40F (18:55-07.27.2021) Ver:05000021 Serial number: FGTXXXXXXXXXXX CPU: 1200MHz Total RAM: 2 GB Initializing boot device... Initializing MAC... NP6XLITE#0 Please wait for OS to boot, or press any key to display configuration menu......  Booting OS... Initializing firewall...  System is starting... The config file may contain errors. Please see details by the command 'diagnose debug config-error-log read'.   FortiGate-40F login: 'diagnose debug config-error-log re  FortiGate-40F login:  FortiGate-40F login: admin Password: You are forced to change your password. Please input a new password. New Password: Confirm Password: Welcome!  FortiGate-40F # FortiGate-40F # FortiGate-40F # FortiGate-40F # FortiGate-40F # FortiGate-40F # diagnose debug config-error-log read ffdb_app_map_process-2000: wrong word 5530 ffdb_app_map_process-2000: wrong word 43 ffdb_app_map_process-2000: wrong word 4303 ffdb_app_map_process-2000: wrong word 194 ffdb_app_map_process-2000: wrong word 47 ffdb_err_msg_print: ret=-10, Error: open map res file error  FortiGate-40F # Timeout   FortiGate-40F login:  FortiGate-40F login: admin Password: Welcome! 

 

 

 

 

 

FortiGate-40F # get system status Version: FortiGate-40F v7.2.0,build1157,220331 (GA.F) Firmware Signature: certified Virus-DB: 1.00000(2018-04-09 18:07) Extended DB: 1.00000(2018-04-09 18:07) AV AI/ML Model: 0.00000(2001-01-01 00:00) IPS-DB: 6.00741(2015-12-01 02:30) IPS-ETDB: 0.00000(2001-01-01 00:00) APP-DB: 6.00741(2015-12-01 02:30) INDUSTRIAL-DB: 6.00741(2015-12-01 02:30) IPS Malicious URL Database: 1.00001(2015-01-01 01:01) IoT-Detect: 0.00000(2001-01-01 00:00) Serial-Number: FGTXXXXXXXXXXXXX BIOS version: 05000021 System Part-Number: P24680-04 Log hard disk: Not available Hostname: FortiGate-40F Private Encryption: Disable Operation Mode: NAT Current virtual domain: root Max number of virtual domains: 10 Virtual domains status: 1 in NAT mode, 0 in TP mode Virtual domain configuration: disable FIPS-CC mode: disable Current HA mode: standalone Branch point: 1157 Release Version Information: GA System time: Tue Jun 28 07:41:24 2022 Last reboot reason: warm reboot  FortiGate-40F #

 

 

 

 

The error exist on  NAT and TRANSPARENT mode , how can I fix the configuration?

 

Thanks

 

 

 

2 replies

Contributor III
July 1, 2022

Hello @Reikidude , 

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

 

Thanks, 

 Fortinet Community Team 

alif
Staff
Staff
July 2, 2022

Hello @Reikidude,

 

As you have already performed factory reset, these are not configuration errors.

 

These errors are related to ffdb version change from 7.0.x to 7.2.x. The config-error-log messages are expected when FortiOS 7.2.x is parsing through an FFDB package that is from an earlier FortiOS version. Please run 'execute update-now' and wait for few minutes to complete the update. You will require an Internet connection for Fortigate to connect to the FortiGuard server for updates.

 

Please run 'diagnose debug config-error-log read' once the update is completed and see if the message disappears.

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