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make_beer_not_war
make_beer_not_war
New Member
February 8, 2023
Solved

System Information WAN IP incorrect

  • February 8, 2023
  • 1 reply
  • 5243 views

I have a FortiGate 201E running 6.4.11. On the dashboard page in System Information, the WAN IP address shown is wrong. The IP address is one I do not recognise, and a whois lookup shows Amazon as the ISP (we don't use Amazon). If I run "diag sys waninfo ipify", it returns the correct IP address for the WAN interface.

 

What's going on? Is this cause for concern?

Best answer by make_beer_not_war

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1 reply

hrahuman_FTNT
Staff & Editor
hrahuman_FTNT
Staff & Editor
February 9, 2023

The dashboard is just showing your Fortigate's public IP address as it is seen by FortiGuard Servers. This is purely informative and cannot be changed directly if your Fortigate is hidden behind NAT. 

 

More details can be obtained in CLI with command:

diagnose sys waninfo  diag debug en diag debug application update -1 execute update-now
make_beer_not_war
make_beer_not_warAuthorAnswer
New Member
February 10, 2023

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