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goutham_k
goutham_k
Explorer
February 6, 2025
Question

Support Renewal and Hardware Warrenty

  • February 6, 2025
  • 1 reply
  • 854 views

Does FortiGate support renewal will extend Hardware warranty? Is there any document saying this ? 

1 reply

funkylicious
SuperUser
funkylicious
SuperUser
February 6, 2025

maybe this will help, https://www.fortinet.com/content/dam/fortinet/assets/solution-guides/sb-forticare-services.pdf 

 

long story short, yes. FortiCare Support will also cover/extend the HW warranty and can be bought until the date specified in the Product Life Cycle in the support portal for the model, depeding on it.

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