Skip to main content
marek7
marek7
Visitor III
June 19, 2024
Question

Support for FortiClient VPN 7.4 for Ubuntu 24.04 LTS

  • June 19, 2024
  • 8 replies
  • 51286 views

I was not able to install forticlient on Ubuntu 24.04 LTS 

 

 

 

~/Downloads/vpn $ sudo dpkg -i forticlient_vpn_7.4.0.1636_amd64.deb Selecting previously unselected package forticlient. (Reading database ... 234015 files and directories currently installed.) Preparing to unpack forticlient_vpn_7.4.0.1636_amd64.deb ... Unpacking forticlient (7.4.0.1636) ... dpkg: dependency problems prevent configuration of forticlient: forticlient depends on libappindicator1 (>> 0) | libayatana-appindicator1 (>> 0); however: Package libappindicator1 is not installed. Package libayatana-appindicator1 is not installed.  dpkg: error processing package forticlient (--install): dependency problems - leaving unconfigured Processing triggers for hicolor-icon-theme (0.17-2) ... Processing triggers for mailcap (3.70+nmu1ubuntu1) ... Processing triggers for gnome-menus (3.36.0-1.1ubuntu3) ... Processing triggers for desktop-file-utils (0.27-2build1) ... Errors were encountered while processing: forticlient

 

 

 

I found package "libayatana-indicator7_0.8.4-1+deb11u2_amd64.deb"

but I was not able to install it on Ubuntu 24.04.

 

Do you support FortiClient VPN 7.4 for Ubuntu 24.04 LTS?

 

    8 replies

    AEK
    SuperUser
    AEK
    SuperUser
    June 20, 2024

    Try install one of them (libappindicator1 or libayatana-appindicator1).

    I think there is no need to install both.

    AEK
      abelio
      SuperUser
      abelio
      SuperUser
      June 20, 2024

      Hello marek7,

      As you can check in FC 7.4 release notes: ( https://docs.fortinet.com/document/forticlient/7.4.0/linux-release-notes/136392/product-integration-and-support)
      Ubuntu 24 it' s not officially supported/integrated in this version.

       

      So, try AEK's approach first; 
      if your issue persists, try to repack Forticlient in your station in order to change libindicator dependencies.   How to (Debian related, but similar for Ubuntu) you could see this external (to this forum) link
      https://unix.stackexchange.com/questions/723131/installing-forticlient-vpn-on-debian-bullseye-version-of-libappindicator1-on-sy

      Let us know if you were be able to sort this out. 

        marek7
        marek7Author
        Visitor III
        June 20, 2024

        Thanks @AEK I installed libappindicator1 from ubuntu repository, it helped.

        Anyway FortiClient should support Ubuntu 24.04 out of the box it is LTS version.

          AEK
          SuperUser
          AEK
          SuperUser
          July 3, 2024

          CLI:

          apt install libappindicator1

           Or on GUI you can use your favorite software manager.

          AEK
            marek7
            marek7Author
            Visitor III
            July 3, 2024

            I download it from ubuntu here:

            https://packages.ubuntu.com/jammy/amd64/libappindicator1/download

            but now it is down maybe temporarily...

            AEK
            SuperUser
            AEK
            SuperUser
            July 3, 2024

            Then try install libayatana-appindicator1

            AEK
              AEK
              SuperUser
              AEK
              SuperUser
              July 3, 2024

              I tested on Linux Mint 21.3 (it is also ubuntu/debian) and the libappindicator1
              package was installed from the official Mint repo without any issue.

              The problem is that FortiClient VPN is not supported by Fortinet (I mean you will not get support from TAC support).

              So I think you should post the issue on Ubuntu forum, I'm sure they can help with installing that package from an official repo.

              Besides I don't recommend (at all) to install from unofficial repo.

              AEK
                miciti
                miciti
                Visitor III
                July 9, 2024

                According to https://www.fortinet.com/support/product-downloads/linux they are still on ubuntu 22.04 LTS

                  peter20250000
                  peter20250000
                  Explorer
                  February 5, 2025

                  which isn't good enough as the Ubuntu 24.04 has been out for a good while.

                  jeremy-mordkoff
                  jeremy-mordkoff
                  New Member
                  July 9, 2024

                  i found that openfortivpn works well on Ubuntu 24.04. It took a little extra work to get MFA to work. But I do prefer a command line client anyway 

                  Caribou3
                  Caribou3
                  New Member
                  August 30, 2024

                  This question may be out of place, but I received an error.

                  E: Unable to locate package libappindicator1

                  I cannot install it through Synaptic Package Manager, either. Do you have any ideas? Thanks!

                   
                   
                   
                  Terms & ConditionsAccessibility statement