Hello,
My account manager has told me that since we have replaced our Fortigate via RMA, that we can't renew support for the replacement device when the contract expires. This doesn't seem right. It's a 101E and is still a supported device.
Any thoughts?
Hello
Last Service Extension Date (LSED) for a FGT 101E is announced for next 15-july; so, assuming your unit has an active contract you could get a new one until EoS, a year ahead.
Did you transfer contract to the replacement unit as part of RMA procedure?
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