Skip to main content
x_member
x_member
New Member
August 6, 2015
Question

Subscription renewals and geographic location

  • August 6, 2015
  • 6 replies
  • 7756 views

Can anyone help me with a subscription renewal question please?

 

Are subscriptions tied to geographic region? i.e. if purchasing through a reseller must they be used in the region that they were bought in? 

Is there any reason why I could not (for example) buy a subscription renewal through a US reseller to use in France?

 

 

    6 replies

    emnoc
    emnoc
    New Member
    August 7, 2015

    I never heard of that, maybe the EU or NA seller can't sell across GEO lines ( rules, VAT issues, partners restriction ). Fortiguard would care less where ever the fortigate sits at & a subscription PN is still  all the same.

     

    gschmitt
    gschmitt
    New Member
    August 7, 2015

    There are also certain countries which don't allow the normal fortigates due to Encryption (this is what the LE (Low Encryption) devices are for)

     

    But I am not sure if this affects the Subscription selling :\

    emnoc
    emnoc
    New Member
    August 7, 2015

    FWIW: The prices difference is directly impacted by region for  forticare. I think if the unit is registered for one area that's where Fortinet will support it, but for fortiguard-srvsc I don't think it matters A subscription is a subscription, the same fortiguard network is just that a network.

     

    FTNT made announcements back in Jan and Jun of 2015 & the prices went up by 10% iirc. This is a small bean to count for a SOHO or small office but a SP/ENT network with 100s+ of devices could be impacted from a maintenance budget.

     

    Can you provide the SKU  ( the FC number  )  that your looking at and /or the price differences on  whatever your comparing?

     

    ken

    x_member
    x_memberAuthor
    New Member
    August 7, 2015

    emnoc wrote:

    Can you provide the SKU  ( the FC number  )  that your looking at and /or the price differences on  whatever your comparing?

    The price differences are down to exchange rate differences (GBP / USD) but become fairly significant when looking at 2 / 3 year deals given the current rates; currently it's about a GBP 330 difference.

    The bundle we're looking at is a standard 8x5 UTM on a FGT-60D; I'm afraid I don't know the SKU / FC number (sorry).

    emnoc
    emnoc
    New Member
    August 7, 2015

    So it's just the pricing due to conversion, that's good to know. I going to germany in a few days, I should investigate this more. Don't know how well off the  EURO / USD . A penny saved , is a penny saved ;)

     

    x_member
    x_memberAuthor
    New Member
    August 12, 2015

    Just to follow up on this.

     

    I've just successfully applied a subscription pack purchased from a US reseller to a UK based unit. All seems well and we've saved a considerable amount.

    emnoc
    emnoc
    New Member
    August 12, 2015

    Qs;

     

    How much did you save,  and was it purchased from a amazon or other  online vendor?

     

    I'm very curious

    x_member
    x_memberAuthor
    New Member
    August 12, 2015

    emnoc wrote:

    Qs;

     

    How much did you save,  and was it purchased from a amazon or other  online vendor?

     

    I'm very curious

    I believe we purchased from a US Fortinet reseller (found from the lookup) - we purchased a 3 year pack and saved about GBP200. Not small beer.

    ede_pfau
    SuperUser
    ede_pfau
    SuperUser
    August 13, 2015

    FYI, with my German distributor I have to supply the serial number for which I want to buy a FG renewal. As a bundle renewal always contains FortiCare as well I imagine it might be difficult to "export" these renewals into different regions/continents (but I haven't asked yet).

    x_member
    x_memberAuthor
    New Member
    August 13, 2015

    ede_pfau wrote:

    FYI, with my German distributor I have to supply the serial number for which I want to buy a FG renewal. As a bundle renewal always contains FortiCare as well I imagine it might be difficult to "export" these renewals into different regions/continents (but I haven't asked yet).

    We did supply the serial number and I've applied the renewal code to the asset without issue (so far); I guess we will see what happens when the original entitlement for the unit expires in 2 months.

    x_member
    x_memberAuthor
    New Member
    October 6, 2015

    Just to follow up - the renewal occurred last Saturday and all seems well; the asset entitlement shows the new expiration date and updates have continued on the device.

    Terms & ConditionsAccessibility statement